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‘FIRE GOD’ READY FOR FREEZING RAIN

Fire God may be an exaggeration, but what else would you call it? This is an image of the final results, but what came before? A cold, dead, space in a wall of brick, which is what a fireplace is without a fire. Here’s the lesson I learned by sticking my head in there:

CUSTOMER SERVICE REMINDERS FOR GAS FIREPLACE

Customer service, whether a health matter, auto, or gas fireplace, follow the same rules. You know it’s good when you don’t have remorse after the service. But what if you do have remorse and get a customer service call-back that goes wrong? Beware of the fast talking man with an edge to his voice. Health […]

HEARTWARMING GAS IN THE HOUSE

Heartwarming gas keeps a happy home warm, until you smell it. Then you call NW Natural. Something smelled off, and it wasn’t in the refrigerator. It came from the gas fireplace. Was I worried? Yes, I was. Gas leaks are bad news.