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CUSTOMER SERVICE BLOGGER: WHAT’S YOUR PROBLEM?

April 8, 2023 by

“Customer service calls may be recorded for training and accuracy.” That’s fine, I’m recording too. But I’m not, I just say that to myself when I hear the recorded message before getting help. You can say it to yourself while you read this:

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WORKING TOGETHER IN THE BEAVER STATE

February 1, 2023 by

A call for working together won’t make you a homer, a weakling, or manager. For now, let’s say it’s a call to ‘police up’ your area, clean up your mess. Do you know about policing up your area? It’s not about giving yourself a police badge.

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REBUILDING PORTLAND A LITTLE AT A TIME

January 9, 2023 by

Rebuilding Portland means one thing: acknowledge what’s broken and fix it. What’s broken? The biggest thing broken is believing Portland is worth the effort. But how do you rebuild trust? You need to go out and find it.

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BLOGGER RULES: COMPLAIN, A LOT

November 17, 2022 by

Blogger rules depend on the personality of the writer, but complaining endlessly is a common thread. I’m not a complainer, so it’s more difficult. Where is the starting line?

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TENDER BAR, A PLACE EVERYONE NEEDS

October 27, 2022 by

The Tender Bar is a book, a memoir, and a movie. A book and a movie, for the deuce. But it’s more than a book or a movie, it’s a destination I stopped in for a drink yesterday, but it was the wrong bar.

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MEDICATION SAFETY, HEALTH INSURANCE, SECOND OPINIONS

September 14, 2022 by

Medication safety is the theme on World Patient Safety Day, 2022. It’s been on my mind since an event a few years back. In those days I was dealing with a cancer diagnosis and heading for the first of three chemo dates. My wife drove while I called the insurance company for a final approval.

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BEST ADVICE FROM UNEXPECTED SOURCES

May 19, 2022 by

The best advice is words of wisdom from a trusted wise man, or wise woman. If that’s what you’re looking for, keep looking. You’ll find it, or give up trying. This is a post for just such quitters. Quitters who figured it out on their own.

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JOB APPLICATION: IT NEVER ENDS, NOR SHOULD IT

May 18, 2022 by

An election is a job application. Win an election and you get the job. Lose an election? Then what? Nixon is a good example.

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DRUG ADDICTION vs DRUG ADDICTION TREATMENT

April 19, 2022 by

Search for Oregon’s drug addiction ranking and buckle up. Then search for Oregon’s ranking for drug addiction treatment. The numbers are close: #2 state for addiction, #1 state for lack of addiction treatment. Of all things to celebrate Oregon for, it’s not this.

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DOCTOR SAWBONES? WHY SAWBONES?

April 18, 2022 by

What does a Doctor Sawbones do? One thing they do is install that gleaming spike in the top image. It’s a hip bone. The doctor makes it work by sawing the leg bone, working the piece in, and lining the hip bone with a new socket joint. At six days out, the immediate danger has […]

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